Intel Core 13th and 14th Gen Processors - Instability and degradation issue

[mfessler]

Hello everyone,

have I missed something or has HP not yet commented on the Intel 13/14th Gen issue?

When can we expect BIOS updates with the new microcode?

Is there a warranty extension offer?

Thanks and regards, Martin

[Nal_NR]

Hi @mfessler,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I am afraid, we do not have further information on BIOS updates with the new microcode currently. 

You may contact the phone support for more information.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.