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HP Recommended
ProDesk 400 G4 MT
Microsoft Windows 10 (64-bit)

Hi,

 

Two of our PCs keep getting the KMODE_EXCEPTON_NOT_HANDLED blue screen persistently throughout the day. Both PCs are on the latest version of Windows 10 and have the latest firmware installed.  Only doing basic tasks such as emailing, excel etc and the blue screen happens.

 

How can I resolve this issue ASAP.

 

Blue Screen1.jpg

1 REPLY 1
HP Recommended

Lewis1107,

 

The KMODE_EXCEPTON_NOT_HANDLED is new to me as  a W10 avoider.  However, it's an interesting problem, which apparently involves conflicts between simultaneous applications,  often because of driver problems or RAM.  Here's what seems to be a good description and offers: "6 Methods to Fix KMODE_EXCEPTION_NOT_HANDLED Error":

 

KMODE_EXCEPTION_NOT_HANDLED

https://recoverit.wondershare.com/computer-problems/fix-kmode-exception-not-handled-error.html

 

Let us know what happens.

 

BambiBoomZ

 

HP z620_2 (2017) (R8) > Xeon E5-1680 v2 (8C@ 4.3GHz) / z420 Liquid Cooling / 64GB (HP/Samsung 8X 8GB DDR3-1866 ECC registered) /GTX 1070 Ti 8GB / Samsung SM951 M.2 512GB AHCI + Samsung 970 EVO M.2 NVMe 500GB + HP/HGST Enterprise 6TB / Focusrite Scarlett 2i4 sound interface + 2X Mackie MR824 / 825W PSU / Windows 7 Prof.’l 64-bit (HP OEM) > 2X Dell Ultrasharp U2715H (2560 X 1440)

[ Passmark Rating = 5843 / CPU rating = 16950 / 2D = 711 / 3D= 12537 / Mem = 2935 / Disk = 15148 / Single Thread Mark = 2302 [5.3.21]

HP z420_3: (2015) (R12) Xeon E5-1650 v2 (6C@ 4.3GHz) / z420 Liquid cooling / 64GB (HP/Samsung 8X 8GB DDR3-1866 ECC registered) / NVIDIA GeForce GTX 1060 6GB/ Samsung SM951 M.2 256GB AHCI + Samsung 860 EVO 500GB + HGST 7K6000 4TB / ASUS Essence STX + Logitech z2300 2.1 / 600W PSU > Windows 7 Professional 64-bit (HP OEM ) > Samsung 40" 4K

[Passmark System Rating: = 5947 / CPU = 15268 / 2D = 773 / 3D = 11025 / Mem = 2931 Disk = 15530 /Single Thread Mark = 2383 [5.3.21]

 

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