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HP Recommended
EliteDesk G4 Mini 35W
Microsoft Windows 10 (64-bit)

We're trying to provision HP EliteDek G4 Mini 35W PC's with Ivanti EPM, for our Disk Encryption to work we need to legacy boot to a 32 bit environment. When the PC boots, it gets an IP Address, but then when it loads the provisioning environment, it then fails to get an IP and the task fails.

 

What driver do I need to load into the PXE image for this to work?

5 REPLIES 5
HP Recommended

ypur question is not really a HP question as HP does not sell or support this software

 

you will be best served contacting the software vender ( Ivanti)  with your question or checking/asking on their web suport site

 

https://forums.ivanti.com/s/

 

https://forums.ivanti.com/s/article/Ivanti-Endpoint-Manager-EPM-and-LANDESK-Management-Suite-LDMS-ve...

HP Recommended

Yes it is, I am asking for the HP drivers to PXE boot it. I am also talking to Ivanti Tech Support and working this from multiple angles.

 

If I had the drivers to get this HP machine to legacy boot, then I could inject them into the image and resolve this problem.

HP Recommended

hp does not make the network chip, either intel or broadcom does

 

id your network chip, then visit the makers web site for dos drivers

HP Recommended

Hello

 

When you write: When the PC boots, it gets an IP Address, you mean WinPE 32 or Windows 10 64bit ?

 

Chipset Intel Q370 used in EliteDesk 800 G4 deosn't support any 32bit OS, even WinPE 32bit is not working.

when I tryed with WINPE 4, 5 and 10 , even the keyboard and mouse were not working.

 

bye

HP Recommended

It gets an IP when PXE booting, downloads the boot wim file, but when it boots into it to try to load the provisioning image/routiene it fails to load a driver that will enable the card so no IP and the process fails.

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