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‎02-26-2025 02:00 AM

HP Recommended
Product: HP EliteOne 800 G1 All-in-One PC (ENERGY STAR)
Operating System: Microsoft Windows 7 (64-bit)

Windows-7 Device Manager is missing a Network Controller AND a Universal USB Controller?

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1 REPLY 1

‎02-26-2025 06:48 AM

HP Recommended

You have to install the W7 drivers so the devices will function.

 

USB3 driver:

 

Intel USB 3.0 eXtensible Host Controller Driver

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72828.exe

 

There's too many different model Wi-Fi adapters that HP could have installed in the model series for me to post the correct driver.

 

Post the hardware ID for the Network Controller, and I will post the link to the driver you need for it.


Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

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