Monitor display not working

[rajkrish]

My display is not working. Power socket is not working properly in the monitor

[Kuroi_Kenshi]

Hi @rajkrish,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your monitor!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Check the Power Connections

Ensure that all power connections are securely attached.

• Power Cord: Verify that the power cord is firmly connected to both the monitor and the power outlet.
• Power Adapter: Ensure the power adapter is properly connected to the power cord's input.

2. Test the Power Outlet

Confirm that the power outlet is functioning correctly by plugging in another device.

• If the other device works, the issue lies with the monitor or its power cord.
• If the other device does not work, try a different power outlet.

3. Inspect the Power Cord and Adapter

Check for any visible damage or wear on the power cord and adapter.

• Replace any damaged components.
• Ensure connections are secure and fit snugly.

4. Reset the Monitor

Perform a reset to resolve potential internal issues.

• Disconnect the power cord from the monitor and the power outlet.
• Wait at least 60 seconds.
• Reconnect the power cord to the monitor and then to the power outlet.

5. Test with Another Power Adapter

If possible, try using a different power adapter that fits the monitor's specifications.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,