-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
HP Recommended
Welcome to our HP User Forum!
Not entirely sure how to read your inquiry. But if it is the case that you have determined that your motherboard is defective, a replacement motherboard can be bought cheaply, starting at [as of 07/01/2022] for $22 here: HP ProDesk 400 G4 SFF Desktop Motherboard LGA 1151/Socket H4 DDR4 900787-001 OEM | eBay.
When you replace your motherboard, because as you said it's defective, you do not need to acquire a new operating system license for your desktop as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent -which the motherboard in the aforementioned link complies with.
I do hope you recorded your Windows license key.
Hope this was helpful.
Kind Regards,
NonSequitur777
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community