My upgraded CyberLink PowerDVD HD Ultra 17 will not play my blu-ray movies

[steinarV]

Hi,

Today I upgraded my CyberLink PowerDVD 14 Ultra blu-ray player, because it cannot not play my blu-ray movies anymore. My new CyberLink PowerDVD 17 will play a general DVD disc, but it will NOT play a blu-ray disc. My platform, HP Z1 workstation, is verified as capable by the Ultra HD blu-ray advisor that I have downloaded from CyberLink.

How can I solve this problem ?

Regards

[Big_Dave]

Hi,

If your PC had previously played Blu-Ray with CL 14 and then after the update it doesn't then either revert back to CL 14 or contact Cyberlink for support.  CL 17 downloads

[steinarV]

Hi,

My computer has played more than 50 blu-rays with CyberLink PowerDVD version 14. After some time version 14 needed an upgrade . . . and stopped playing my blu-ray movies. The PowerDVD only played regular DVDs. A blu-ray movie is more expensive than a regular DVD movie, why should I pay even more to play the blu-ray movies that I had already purchased ? I chose not to upgrade.

Now I have more than 50 blu-ray movies that I cannot play. So . . . what can I do ? Today I decided to pay for an upgrade to version 17.

But my upgraded CyberLink PowerDVD HD Ultra 17 will also NOT play my blu-ray movies . . .

How can I troubleshoot this problem ?

Best wishes

[Big_Dave]

Hi,

What error messages are being displayed?

[steinarV · Accepted solution]

I contacted CyberLink customer support and they responded with a detailed list of instructions on how to solve the problem. One of the instructions was: Ensure to update VGA/Sound card driver to latest. I have a NVIDIA Quadro card. An update of the driver for this card solved the problem. I can now play my blu-ray movies with CyberLink PowerDVD HD Ultra 17.

Thank you CyberLink !

[steinarV]

There were no error messages. An update of the driver for my NVIDIA Quadro video card solved the problem.

Thank you.

[Skylarking]

BluRay discs use a rather onerous form of Digital Rights Management that mandates periodic updates to the decryption keys and the java based unscrambling mechanism used to simply view your purchased discs. Added to this is a revocation mechanisms that could render your player or software obsolete.

This means that you are on the upgrade treadmill when it comes to BD movie playback on PC. Each year, new keys may be needed which means the software providers must release updates just to watch the new relaeses. And it's easy for them to use this to stop updates and thus push you to a new version and have you pay $$ over and over again. 

What's worse is that you could insert a BD disk into your BD drive within your PC or even within your BD player under your TV and the revocation mechanism could be used to force the BD reader/software/player to toast itself and stop any BD playback. Such hasn't been used as yet (other than early PowerDVD BD software being revocated?) but the mechanism allows for it.

DRM puts the scheme owners in controll of the things you buy. In fact Microsoft has even shut down one of their DRM music servers which locked peole out of the music they bought and caused quite an issues.

Sadly such DRM mechanisms can push people into ripping their movies just so they can insulate themselves from such unwanted reach (by the MPAA) into their costly home movie collection.

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[Skylarking]

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@Skylarking wrote:
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If a moderator is going to remove comments i have made, which is their right since it's their forum, please make it clear who delete the content and why. That way, other forum users and myself are clear on where the line in the sand drawn.

As is, i have no idea why the content i typed was removed since i didn't discuss anything untowards nor provide links to something inappropriate.

Transparancy is a good thing and simply wiping out some text and replacing it with [Content Removed] is not being transparant at all.

[Content removed by moderator due to discussing xyz which is agianst forum rules] is a much much better approach than lazily typing [Content Removed]