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HP Recommended

I CANT update my windows . it says i need tpm 2.0 in order to update  my windows. also my touchscreen isnt working again.

 

1 REPLY 1
HP Recommended

sorry, but we don't do miracles and as such no information on which model computer and the current OS = NO HELP CAN BE PROVIDED....................all i can do is state that your current system must support TPM 2.0 and have at least a 8th gen intel CPU or a AMD Ryzen based CPU

 

in general you cannot change the generation of the CPU so if you currently have a 7th gen or lower or a system that does not support upgrading the TPM to v2.0 then you officially cannot install windows 11...........however most systems can run windows 11 using a modified win 11 installer that by passes the cpu/tpm checks using a program called "Rufus" google rufus for details on usage and download from the rufus web site

 

https://support.microsoft.com/en-us/windows/check-if-a-device-meets-windows-11-system-requirements-a...

 

https://rufus.ie/en/

 

https://github.com/pbatard/rufus/wiki/FAQ

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