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HP Recommended
HP Pavilion x360 Convertible 14-dw1000 (1W798AV)
Microsoft Windows 11

Hello Team,

Unable to turn on my PC without connecting the charger and if I turn on it, its going to blank screen and the fans running and making loud sound.

Its getting turned on only when the charger is connected.

And its been a year, I am still facing this issue. I have reached out to many of the support members through whatsapp and they couldnt provided the help that I needed.

 

Kindly help me out with this issue. If anything needed from end, please contact me at arunkgodisela04@**bleep**.com

Thank you in advance for your kind assistance.

 

Regards,

Arun Kumar

Email: arunkgodisela04@**bleep**.com

1 REPLY 1
HP Recommended

your problem IS COVERED in the USER Manual/guide that came with your system

 

reading manuals before posting is highly recommended

 

your battery may have failed, or the laptop itself has failed and the battery in it has discharged or the power adapter may be faulty

 

remove the existing battery and try power on, it may have failed and can/will cause more problems if left in the laptop

 

replace the battery with a new one, note that almost all 3rd party batteries will use cheaper and lower capacity batteries to make their product cheaper...............................i recommend the original vender batteries, if you go 3rd party ask seller which cells they use in their battery and if not sanyo or panasonic i recommend a pass

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