• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP Compaq 6000 Pro Microtower
Microsoft Windows 10 (64-bit)

Hi Everyone

 

Could I get some help to find the PCI serial port driver for HP Compaq 6000 Pro Microtower. It has Windows 10 x64 installed. The Hardware IDs are

 

PCI\VEN_8086&DEV_2E17&SUBSYS_3048103C&REV_03
PCI\VEN_8086&DEV_2E17&SUBSYS_3048103C
PCI\VEN_8086&DEV_2E17&CC_070002
PCI\VEN_8086&DEV_2E17&CC_0700

 

Thanks.

 

P.S there was already a topic about it from 2014, but link of driver was not working.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

View solution in original post

5 REPLIES 5
HP Recommended

link to old topic:

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/PCI-Serial-Port-driver-for-HP-C...

 

the correct answer driver link is not opening and it takes me to support section.

HP Recommended

Hi:

 

You need this driver...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

HP Recommended

Haha That's it! I actually saw that driver in the HP 6200 Drivers List, but I thought it was some sort of remote management driver, but it SOL (Serial Over LAN)! I've been staring at those question marks for WEEKS trying to figure out what I was missing. Thanks! 🙂

 

JD

 

 

HP Recommended

You're very welcome.

HP Recommended

Intel Active Management Technology (AMT) is for remote access into a pc, and the AMT program requires the SOL (serial Over Lan) driver to operate

 

it appears you may have the AMT remote access option enabled in the bios, unless your require remote access features AMT should be disabled, this should also remove the com 3 entry in the device manager list

 

last, note that AMT is only found on systems with the Intel vPro option

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.