Solved: PCI Serial Port driver - HP Support Community

Anonymous · ‎03-12-2021

Hello,

just updated to Windows 10 Professional and tried to select the drivers at

https://support.hp.com/de-de/drivers/selfservice/hp-z2-tower-g4-workstation/20063240

but still the PCI Serial Port driver is missing

Does anybody know where to find the right driver?

Thanks for the help

Gerd

DGroves · ‎03-12-2021

if this system is not part of a domain, then enter the bios and disable "AMT" to remove the intel com3 device or just ignore the com 3 in device manager

AMT has known security issues and should not be enabled unless actually required for remote access to your computer

the serial driver is part of the "Intel Management Engine Software Update and Utilities" 2031.15.0.1743 Rev.A

https://support.hp.com/us-en/drivers/selfservice/hp-z2-tower-g4-workstation/20063240

View solution in original post

DGroves · ‎03-12-2021

if this system is not part of a domain, then enter the bios and disable "AMT" to remove the intel com3 device or just ignore the com 3 in device manager

AMT has known security issues and should not be enabled unless actually required for remote access to your computer

the serial driver is part of the "Intel Management Engine Software Update and Utilities" 2031.15.0.1743 Rev.A

https://support.hp.com/us-en/drivers/selfservice/hp-z2-tower-g4-workstation/20063240

Anonymous · ‎03-13-2021

Thanks 🙂

I will test next week

PCI Serial Port driver

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