-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- Power button not powering on, but powers by reattaching powe...

Create an account on the HP Community to personalize your profile and ask a question
06-26-2021 07:53 AM - edited 06-27-2021 10:11 AM
Power button not powering on, but powers by reattaching power cable, still no video
I have tried a different monitor, No joy. only powers on but removing the power cable for a few seconds and reattaching, but no video output
I have checked the new 3 volt battery, it is @ 3.1v
I have used the crisis recovery jumper, no joy
There are no beeps or LED errors
The power supply LED is green when powered on
I have checked the power supply voltages to the Nvidia dual DVI card and if left detached I do get Beep Error
I have reseated the RAM (32Gb)
Thanks James
Update:
Power supply BIST* LED lights work with all connectors disconnected
Power supply BIST* LED lights work with all connectors connected; connecting power cord unit fan come on, BIST LED green, but no video
Power button held for four seconds power downs the unit, but then the BIST LED is no longer on and power button will not turn unit back on. Have to remove power cord and reinsert to get green BIST LED, unit powers up but no video
disconnecting the video power connector (P16) gives error beeps
The 24-Pin Main power connector pin out dose not seem to correspond: pin 12 +3.3 V and pin 23 +5 V is missing or blank
There is no info I can find about the motherboard standby connections. Most motherboards supply either 5v or 3.3v standby voltage to power up the unit, but I seem to loose this once powers down. I din't know what pin this would be on the motherboard?
Also the HP repair listing is very much outdated
4-Pin power (memory system board) connector all working
8-Pin power (for CPUs and on board regulators) connector all working
6-Pin power (auxiliary PCI Express) all working
Additional, since this is a water cooled xw9400 with 8 core opteron's this has the DPS-1050CB (1050Watt) higher power supply # 4408608-001
In NC any repair shops are a 4 hour drive from me so I am on my own
I would like to find the failed circuit and replace the parts as I have the skills and the SMD re-work station,but I would rather not do hit and miss
06-27-2021 10:02 AM
Update:
Power supply BIST* LED lights work with all connectors disconnected
Power supply BIST* LED lights work with all connectors connected; connecting power cord unit fan come on, BIST LED green, but no video
Power button held for four seconds power downs the unit, but then the BIST LED is no longer on and power button will not turn unit back on. Have to remove power cord and reinsert to get green BIST LED, unit powers up but no video
disconnecting the video power connector (P16) gives error beeps
The 24-Pin Main power connector pin out dose not seem to correspond: pin 12 +3.3 V and pin 23 +5 V is missing or blank
There is no info I can find about the motherboard standby connections. Most motherboards supply either 5v or 3.3v standby voltage to power up the unit, but I seem to loose this once powers down. I din't know what pin this would be on the motherboard?
Also the HP repair listing is very much outdated
4-Pin power (memory system board) connector all working
8-Pin power (for CPUs and on board regulators) connector all working
6-Pin power (auxiliary PCI Express) all working
Additional, since this is a water cooled xw9400 with 8 core opteron's this has the DPS-1050CB (1050Watt) higher power supply # 4408608-001
In NC any repair shops are a 4 hour drive from me so I am on my own
I would like to find the failed circuit and replace the parts as I have the skills and the SMD re-work station,but I would rather not do hit and miss