cancel
Showing results for 
Search instead for 
Did you mean: 
Raffaele88
New member
3 2 0 0
Message 1 of 5
215
Flag Post

Problem - Base system Device

HP Recommended
HP Z440 Workstation
Microsoft Windows 10 (64-bit)

Good morning,

after windows 10 install, I can not identify these hardware:

PCI Device:  PCI\VEN_8086&DEV_8D7C&SUBSYS_212B103C&REV_05\3&11583659&0&88

PCI Serial port: PCI\VEN_8086&DEV_8D3D&SUBSYS_212B103C&REV_05\3&11583659&0&B3

Performance Counters: PCI\VEN_8086&DEV_2F37&SUBSYS_2F378086&REV_02\3&103A9D54&0&5A

Raid Controller: PCI\VEN_8086&DEV_2F36&SUBSYS_2F368086&REV_02\3&103A9D54&0&59

SM Bus Controller: PCI\VEN_8086&DEV_8D22&SUBSYS_212B103C&REV_05\3&11583659&0&FB

System Interrupt Controller: PCI\VEN_8086&DEV_2F2C&SUBSYS_00008086&REV_02\3&11583659&0&2C

 

I tried with the HP Support Assistant, HP PC Hardware Diagnostic Windows 1.6.8.0, without any result.

Thank you for the help. 

 

  

4 REPLIES 4
DGroves
Level 11
4,194 4,179 383 871
Message 2 of 5
Flag Post
HP Recommended

Google is your friend: enter the CORRECT pci device string(s)

 

PCI\VEN_8086&DEV_8D7C SUBSYS  Google search shows:

 

Intel® 82573V Gigabit Ethernet Controller (e1000e)

 

Pci serial port (Intel AMT serial driver) correct solution is to disable "AMT"  it performs no useful function outside of a domain/business environment

 

do the same for:

PCI\VEN_8086&DEV_2F37, PCI\VEN_8086&DEV_2F36,  PCI\VEN_8086&DEV_8D22,  PCI\VEN_8086&DEV_2F2C

 

or simply visit the HP z440 driver page and download the win 10 drivers for this model

Reply
0 Kudos
Raffaele88
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

HI DGroves,

thank you for your reply.

I've already tried with the HP Customer Support - Software and Driver Downloads,  but I couldn't solve all the uncognized compenents.

HP workstations are in the domain.

Now I'm trying with the Windows 10 x64 Driver Recovery DVD.

We installed the HP Z Turbo Drive 256GB PCIe on the workstations, but I can't find the drivers for this product. Could you help me? Thank you.

Reply
0 Kudos
DGroves
Level 11
4,194 4,179 383 871
Message 4 of 5
Flag Post
HP Recommended

windows 10 has built in driver support for almost all of the z440's hardware, you should not have this many unknown devices if the win 10 install is from a official install image downloaded from the MS site

 

only the Intel com3 serial driver from the Intel "AMT" remote access is not part of the default win 10 drivers, and as i stated previously UNLESS YOU ARE USING THE INTEL REMOTE ACCESS FEATURE AMT should be disabled in the z440 bios

 

both the z turbo/z turbo g2 cards use samsung ssd's, and will operate quite well with the default win 10 generic ssd driver

 

now where do you suppose the vender specific samsung ssd driver that is used on the HP z turbo cards could be found hmmmm...? BIG HINT...think "SAMSUNG"

Reply
0 Kudos
Raffaele88
Author
New member
3 2 0 0
Message 5 of 5
Flag Post
HP Recommended

In case anyone could come in handy. When windows 10 pro (iso downloaded from microsoft servers) was finished, the Z440 workstation did not recognize about sixty drivers. In windows update, opening "view optional updates" I was able to download all the drivers. The only one I did manually was the Raid Controller, which in my case corresponds to the Intel(R) C600+/C220+ series chipset sSATA RAID Controller.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation