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‎11-23-2021 02:04 AM

HP Recommended
Product: HP ProOne 400 G5 20-inch All-in-One Business PC
Operating System: Microsoft Windows 10 (64-bit)

Hello.

We have several HP ProOne 400 G5 20-inch All-in-One Business PCs, the warranty period has ended.
Recently, one of them (7PH16EA#ACB) began to freezes in sleep mode.
We decided to start by replacing the SSD, Replaced the "WDC PC S N520 SDAPNUW" NVME With a SATA 2.5 ssd and the problem disappeared. 

Now the same (7EM55EA#ACB) shows the same signs. NVME "KXG60ZNV256G KIOXIA" is also installed on it.

Will change the Disk I will update the result here,
Maybe someone has encountered something like this?
Or there is a software solution since NVME itself looks perfectly healthy. (any test sugestion)

Or is it still from overheating NVME which is visible from the first days of the PC ProOne 400 G5?

 

 

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