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- HP Community
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- Re: RAID controller

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03-19-2020 11:53 PM
How can I fix it?
DeviceInstanceId PCI\VEN_8086&DEV_2827&SUBSYS_212B103C&REV_05\3&11583659&0&8C
DriverName null
ClassGuid {00000000-0000-0000-0000-000000000000}
DriverDate
DriverVersion
DriverProvider
DriverInbox false
DriverSection
DriverRank 0x0
MatchingDeviceId
OutrankedDrivers
DeviceUpdated false
Status 0x0
ParentDeviceInstanceId ACPI\PNP0A08\0
03-20-2020 05:45 AM
if you have a add in SAS/SCSI card, you will need drivers for that card model
however it's most likely you are missing the CORRECT Intel RSTe (enterprise) driver package ver 4.7.xxxx
https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96420.exe
please visit the HP website and go to the z440 driver page, there you will see all necessary drivers
https://support.hp.com/us-en/drivers/selfservice/hp-z440-workstation/6978828