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05-16-2023 06:52 AM
05-16-2023 07:58 AM - edited 05-16-2023 08:08 AM
I have that same i9-7900x CPU but a different system and ran into the same problem: wrong memory type.
Memory problems are described on top of page 51
https://kaas.hpcloud.hp.com/pdf-public/pdf_6775743_en-US-1.pdf
Please read the following description of Z4 G4 memory options. I am not recommend the company, just recommending their suggestions and the listed memory which is RDIMM
https://memory.net/product-category/hp/z4-workstation/z4-g4-workstation/
According to bios release for the Z4 G4, the 2.91 core x bios quote: "Added support for a new DIMM manufacture"
Please put the old ram back in and verify you have 2.91 core-x bios. Can you take a picture of the label on both the new and old ram and post it here?
I had to return my 64gb of ram and get low density (double sided) UDIMM that was DD4-2666. I believe your system needs RDIMM. If your old memory is not RDIMM then the new memory needs to be low density with chips on both sides and limited to 2666 type.
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07-06-2023 10:58 PM
Previous Configuration: 4 X 8GB = 32 GB (SAMSUNG DDR4- 2666 (Part No: M378A1K43CB2-CTD))
New configuration which is causing problem:
4 X 8GB = 32 GB (SAMSUNG DDR4- 2666 (Part No: M378A1K43CB2-CTD)) + 4 X 16 GB (KINGSTON DDR4-2666 (Part No: KVR26N119D6/16
Please tell if the issue with loading sequence and tell appropriate loading sequence
07-14-2023 06:25 PM - edited 07-14-2023 06:33 PM
Hi Again. Sorry, been a week, I just saw you still have problems.
All that ram should work. Possibly it is not being loaded in the right order. Each pair of match ram should be in the same channel
Look at bottom of this document
https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-2219ENW
start with the 16gb put them in
1,2 then 3,4
if problem run memory diagnostics starting with one stick. Then add the 8gb sticks once the 16 are all recognized.
The expert @DGroves covered the above here
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
08-08-2023 06:43 PM - edited 08-08-2023 06:53 PM
xeon board Ram specs: (ECC registered ram)
https://www.kingston.com/en/memory/search/model/97125/hp-hpe-workstation-z4-g4-xeon
Core "X" IE- core i7/i9 motherboard (non ECC Registered ram)
https://www.kingston.com/en/memory/search/model/98171/hp-hpe-workstation-z4-g4-core-x
Since these platforms have 4 memory channels, YOU SHOULD INSTALL memory in sets of 4
rather than sets of two
the minimum is one module in each of the 4 black memory channels
• Proper individual DIMM capacity selection is essential to maximizing performance.
Evenly distributing total desired memory across all operational channels
and CPUs will deliver the best performance.
Loading rules
• Load the memory modules in order of size, starting with the largest module
and finishing with the smallest module.
• Each channel includes two DIMM sockets; black and white connector pairs represent a channel.
The DIMMs should be loaded first in the black sockets and then in the white sockets.
The DIMMs should be loaded starting with the DIMM furthest from the CPU,
with the first DIMM loaded in the top most socket and alternating sides of
the CPU.
here's the full document describing the memory load order for both motherboard versions (xenon/Core X cpu's)
https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-2219ENW (pages 19/20)