RGS - remote graphic software

[gvhjghjg]

hi all,

does RGS still available? because i can download it but i can't register the license.

https://www.hp.com/sg-en/campaigns/workstations/remote-graphics-software.html#downloads_panel

this link does not exists

http://www.hp.com/go/rgs

i wrong something?

[itsmyname]

@gvhjghjg - this link does not exist

When I load that page, I see a "1-800" number, although I have been advised to not post the exact number.

Are you within Canada/USA/Caribbean, where you can call any 1-800 number without any cost?

[Prométhée]

hi

take a look

 HP Remote Graphics Software - Licensing Guide

@gvhjghjg  Contacting HP for licensing support
If you have questions or need assistance with RGS licensing, go to the following:
https://myhplicensing.hp.com/cwp-ui/static/contactus

[joselso]

In ZCentral Remote Boost HP® Official Site.htm , URL: https://www.hp.com/us-en/workstations/zcentral-remote-boost.html?jumpid=ex_r11260_go_rgs it is stated: THE POWER OF Z FROM ANYWHERE Introducing the latest pro-grade solution that harnesses the power of a Z workstation. Give your power users the performance boost they need to tackle their most demanding, graphics-intensive projects from anywhere. Formerly known as Remote Graphics Software (RGS)–the same software with more capabilities. Further down the same website page it is stated: Service and support for RGS expired March 31st, 2021 So, see if the new software can be licensed for your HP PC.

[DGroves]

I think the older version(s) ( ver 7 and lower) were made free for the RGS client/server

https://www.hp.com/sg-en/campaigns/workstations/remote-graphics-software.html

i do know the current build for the "Z" series workstations makes the client/receiver free and only the server side has to be licensed

note that the license serial for the licensing server is version specific, a license for v10 will not work on v11 for example

the licensing guide from HP appears to be quite specific in how to activate the licensing server, so i suspect a incorrect serial entry

http://h10032.www1.hp.com/ctg/Manual/c04620159.pdf

[gvhjghjg]

anyone can access to http://www.myhplicensing.hp.com/ ??

i donwloaded ZCentral RB and hp give me the link license for 60 days trial but link is not working...

[joselso]

Interesting: That link leads first to a Login page where you have to login with your existing HP account. (If you don't have an HP account yet you can Sign up using the link at the bottom of that Login page.) But that's not all... Once you have logged in, that page takes you to a new page: https://myhplicensing.hp.com/cwp-ui/auth/create where you are invited to create yet another account, this time referred to as HP Passport account. I expect that after you register to that new account you will be given instructions as to licensing new software. Have fun!

[gvhjghjg]

thank you very much for support.

so, i don't understand, i'logged and i have a link that does not work.

"accedi a licenza" (is italian) is a unreachable link.

"scarica certificato" give me a pdf with my code and the https://myhplicensing.hp.com to register it, but not exists...

[joselso]

I have tried the https://myhplicensing.hp.com/contactus link and it leads to this page: https://myhplicensing.hp.com/cwp-ui/static/contactus If you need assistance, please contact the HP Licensing Support Center below Worldwide: Email: e-sw-ops-support@hp.com (English,Spanish) Hours: Mon to Fri, 8am - 8pm US Eastern So I suggest you try sending them an email to that address.

[Prométhée]

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@Prométhée wrote:

hi

take a look

 HP Remote Graphics Software - Licensing Guide

@gvhjghjg  Contacting HP for licensing support
If you have questions or need assistance with RGS licensing, go to the following:
https://myhplicensing.hp.com/cwp-ui/static/contactus

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Yes, that's what I mentioned above.