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- Re: Need HP Z840 Workstation Windows 10 "PCI Serial Port Dri...

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05-05-2023 10:25 PM
I'm having the same issue. Downloading and installing the Intel Management Engine software did not resolve the issue. Below are the hardware IDs:
PCI\VEN_8086&DEV_8D3D&SUBSYS_2129103C&REV_05
PCI\VEN_8086&DEV_8D3D&SUBSYS_2129103C
PCI\VEN_8086&DEV_8D3D&CC_070002
PCI\VEN_8086&DEV_8D3D&CC_0700
05-06-2023 06:01 AM
Try this driver...
This package contains the Intel Management Engine Software version 11.0 for the supported Workstation models and operating systems. This package installs the latest Management Engine Interface (MEI) and Serial-Over-LAN (SOL) drivers, as well as Intel Management and Security Status (IMSS), to support Intel Active Management Technology (AMT) versions 8.x and 9.x.
http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74499.exe
A partial copy and paste of the driver setup information file shows driver support for the hardware ID you posted...
[Intel.NTamd64]
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1E3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1DBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_A13D&CC_0700"
05-06-2023 07:58 PM
unless you are in a corp domain environment the "AMT"/com 3 sol driver items are not necessary for most users
also the AMT remote access has known security issues
enter the bios and under the security section DISABLE AMT
note: do not set a AMT password as this password CANNOT BE RECOVERED BY ANY METHOD IF FORGOTTEN