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Shipping time
03-25-2021 11:49 PM

I ordered mine on March 20, 2021, and see now, according to the website under account, that it won't ship until July 23, 2021. I understand that a customized product takes 2-3 weeks longer, plus shipping time, but four months? The money was taken out of my bank account last week, but the product has not been shipped. A quarter of a year is a long time to wait. Has anyone else had this issue, or does anyone know why there is such a long wait?
03-26-2021 04:29 PM

I know all vendors including HP are trying to do their best to bring their products to customers. But with on-going Covid-19 pandemic, everything is unpredictable. I believe high priority now is vaccine therefore only God knows when things would be going back to normal.
Please wait, it will come.
Hope this makes sense.
Regards.
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03-27-2021 10:46 PM

Welcome to HP Support Community
I understand your concerns and frustrations
I will escalate your case to HP's regional escalation team and a case manager will get back to you
Please check your Inbox
Thank you
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KrazyToad
I Am An HP Employee

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