Shipping time

[Kalo14]

I ordered mine on March 20, 2021, and see now, according to the website under account, that it won't ship until July 23, 2021. I understand that a customized product takes 2-3 weeks longer, plus shipping time, but four months? The money was taken out of my bank account last week, but the product has not been shipped. A quarter of a year is a long time to wait. Has anyone else had this issue, or does anyone know why there is such a long wait?

[banhien]

@Kalo14 

I know all vendors including HP are trying to do their best to bring their products to customers. But with on-going Covid-19 pandemic, everything is unpredictable. I believe high priority now is vaccine therefore only God knows when things would be going back to normal.

Please wait, it will come.

Hope this makes sense.

Regards.

[KrazyToad]

@Kalo14

Welcome to HP Support Community

I understand your concerns and frustrations

I will escalate your case to HP's regional escalation team and a case manager will get back to you

Please check your Inbox

Thank you

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