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AY1966
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Solved!

Startup HP Z400 without OS

‎03-29-2021 01:10 PM

HP Recommended
Product: HP Z400
Operating System: Microsoft Windows 10 (64-bit)

Hallo everyone, I have bought HP Z400 with nvidia quadro 2000 graphics card from eBay. The seller format the HD and the system without OS now. I connect the Z400 DP port to a new HP f25 monitor with HDMI + adapter DP to HDMI. But the Z400 did not recognize the monitor and I have a black screen situation.

can you advice please

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pentium5
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‎04-05-2021 04:59 PM

HP Recommended

Is the cable known working on another machine?

Do you have another video card that you can plug in to see if that one works?

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AY1966
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‎04-06-2021 07:11 AM

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Yes the same cable was working between my laptop and the monitor.

it is solved now as I changed the cable to HDMI-DP cable, I think it was the adapter issue.

many thanks

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