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‎06-01-2023 10:53 AM

HP Recommended
Product: HP Z2 Mini G9 Workstation Desktop PC (4Y5Z0AV)
Operating System: Microsoft Windows 10 (64-bit)

My HP Z2 Mini G9 workstation died a couple weeks ago.  Going through support they set me up to schedule on-site service.  After 2 weeks, I was told the service company had finally received the part but they were having trouble finding someone to install it.  I asked them to send me the new system board and finally they did.

 

I installed it with no issues but then started receiving an error on boot "System is booting in Manufacturing Program Mode.  Warning: Your system is not fully configured. Please contact HP customer support".  If I go past the error, the system boots to Windows just fine.

 

Chatting with customer support, they gave me instructions to enter the chassis serial number, feature byte and build id.  I followed the instructions and it accepted the information but I still get the same error.  I chatted with them again this morning and they want to go back to scheduling an engineer for on-site service.  

 

I have an employee using an old piece of junk computer and can't wait another 2 weeks or longer.  Any ideas how to get past this error or what I might have missed?  I didn't intend this to be a rant.  I just want to get it running again.

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