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10-16-2020 07:14 AM
I recently purchased a T610 Thin Clients from Ebay; my goal is to make this into a low power server for some home computing needs. I've been able to load an OS (FreeBSD) but due to a firmware issue I have to disable some features. There is a firmware update available, but I can't install it due to these coming from a corporate environment and the BIOS password is set but unknown. I can't find instructions/information anywhere on how to reset or clear the BIOS password. I'm able to clear the power-on password using the PSWD jumper; I've tried to clear the CMOS by removing the battery and using the CMOS reset button, but none of these methods seem to work to reset the BIOS password.
Any ideas on how to get that BIOS password cleared?
10-19-2020 10:13 AM
I guess I should have been more clear in my OP. It's very difficult to parse the terms the documentation uses.
Per the documentation (admin guide + the one you referenced - which I had already been through multiple times), there are two mechanisms to clear various passwords - the power-on password and what they call the Administrator password. The doc isn't clear as to what this administration password is for - the Bios or the thin client desktop application.
When I attempt to get into the bios settings using F10 on boot, it prompts for the password. This is the password I've been unable to reset. I've used the methods described in the various troubleshooting documents: Clearing the CMOS (I know I did this process correctly as the TOD clock was invalid on the following reboot) and removing the PSWD jumper.
None of the methods has cleared the BIOS/Setup Password. I know the CMOS reset did what it is supposed to because the RTC is cleared when I power on after pressing the CMOS clear button.
Any other ideas?
10-22-2020 06:59 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
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