-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- Re: T740 and the impossible Quest
Create an account on the HP Community to personalize your profile and ask a question
08-17-2022 08:11 AM
I have a client that has a fleet of T630's. They recently purchased, through my company, 3 T740's. Our procurement department ordered the wrong SKU and we neded up with HP ThinPro 7.2 for an OS on them. This clients remote support client does not work under Linux and we need to re-image them with Win 10 IoT.
HP has apparently locked the OS version down to the Build ID in the BIOS. This dis-allows re-imaging with anything other than the original OS, even if you have available Win 10 license keys from Microsoft.
Is there an HP utility I can buy/use that will allow me to convert these 3 T740's to Win 10 IoT?
08-17-2022 08:36 AM
the only thing you can do is buy 3 licenses for win 10 IOT from HP for those T740's
I believe HP calls this procedure a "Field Upgrade" contact your local HP rep or HP support via email on this option for details
just make sure you buy the win 10 version you require as HP offers several versions of it
08-17-2022 02:22 PM
I have ThinUpdate downloaded and installed to help create the USB image utility. It does not appear to have a "scan for local thin clients" as a menu option.
DL Image to USB or recovery drive
DL add ons
Copy images from USB/local storage/etc
Create ISO from a Thin Client
View available updates for Windows OS
Am I missing something? or do I have the wrong version installed? 2.6.22
08-17-2022 05:17 PM - edited 08-17-2022 05:20 PM
read the link's pdf HP says it can be done
- Type your model number in the Enter your HP product name, product number or serial number box, for example, HP t505 Flexible Thin Client, and then click Find.If a list of model numbers displays, select your model number from the list.
- In the Software and driver results page for your model, select your Windows operating system and version, and then click Change.
- Click Operating System-Enhancements and QFEs.
- Click Download next to HP Recovery Image and Software Download Tool (ThinUpdate).
- Follow the on-screen instructions to install HP ThinUpdate.
08-22-2022 11:31 AM
Windows Images downloaded from HP ThinUpdate tool will not work since they have scripts that would allow the installation only if they detect the license from the system board.
When you purchase "Windows 10 IoT LTSC Field upgrade", you are not provided with a license key but a login to HP Account where you will need to download the entire OS. The License will be embedded in that .ibr file that you will be downloading.
- Once you have downloaded the .ibr file you will still need to use HP thin update tool to create a bootable usb flash drive.
- You will need to use the 3rd option "Copy Thin client images between local storage and USB"
- Connect your flash drive only then you can use the rest of the options on the next screen.
- Select Create a Windows Bootable USB Drive
- Use the plus sign to select the downloaded .ibr file and click on Apply, agree the prompts and it should create the recovery media without issues.
- Use that to install the Windows on the unit, once you take the Thin client online the OW would get activated.
*** Once activated that OS cannot be captured and deployed to any other unit since the activation will be registered to that specific Serial number. If you plan to modify the OS and capture to make a golden image, it needs to be done before getting the windows activated.
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.