• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP t540 Thin Client (9MR34AV)
Other

So, our company is using HP T540 Thin Clients and occasionally there is an error being thrown out where users are being kicked off their session with an error saying: A user with the same credentials has signed into your session, replacing it.

 

We checked the logs of the virtual machine and the sign in was coming from the same thin client. For some reason the RDP connection is acting like a second session is being opened, when there really isn't. We don't know why that is happening and if anyone knows why that's happening, we'd love to know.

2 REPLIES 2
HP Recommended

@dlaufer01 --- can you change the password for the account, to block logins from some "other" location?

 

HP Recommended

Well, when that error pops up, the login that its referring to as "replacing the session" is coming from the same Thin Client. The computer's logs back that up. The FreeRDP Client, for some reason, randomly tries to open another connection with the same credentials and I'm not sure why.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.