-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- Touchpoint Analytics blocked by firewall, I want to whitelis...

Create an account on the HP Community to personalize your profile and ask a question
05-22-2025 09:15 AM
I have multiple HP desktops behind a Sonicwall Firewall, the file TAInstaller.exe is blocked as it's seen as Malware (that's for another discussion), it seems it will update the HP Support Assistant, as the machines that are trying to download it say that needs an update. If I had a list of remote hostnames that the app was trying to connect to, I could whitelist them and this file could make it to the PCs. I contacted Tech Support chat and they left the case open for a week, I reopened chat, they told me to call support, and closed the case. I called, and the agent said he couldn't help me as this information wasn't public, and he talked to the team lead then told me I wouldn't get my question answered.
I do know the update hosts are on these IPs:
108.139.47.55
108.139.47.60
108.139.47.19
But those are cloudfront hosts, and I'm not going to whitelist *.cloudfront.net, or an IP range, unless I know it has an exclusive user.
Does anyone have a list of hostnames for this update?