Ucorrectable MCE on HP Proliant Dl 380 g9

[igork]

Hi,

Our company has 4 HP Proliant DL380 gen9 servers.

Once per week every server randomly reboots, after receiving an Uncorrectable machine check exception error.

Integrated management log:

Uncorrectable machine check exception error (Board 0, Processor 1, APIC ID 0x00000000, Bank 0x00000003, Status 0xF200000000300101, Address 0x0000000000000000, Misc 0x0000000000000000).

Uncorrectable machine check exception error (Board 0, Processor 1, APIC ID 0x00000000, Bank 0x00000003, Status 0xF200000000300101, Address 0x0000000092C0002C, Misc 0x0000000000000C85).

Uncorrectable machine check exception error (Board 0, Processor 1, APIC ID 0x00000000, Bank 0x00000003, Status 0xF200000000300189, Address 0x0000000000000000, Misc 0x0000000000000000).

Uncorrectable machine check exception error (Board 0, Processor 1, APIC ID 0x00000000, Bank 0x00000003, Status 0xF200000000300179, Address 0x0000000000000000, Misc 0x0000000000000000).

Tried a lot of recomendations, but nothing helped to resolve this problem.

Configuration:

CPU: 2 x Intel Xeon E5 v3

RAM : 64Gb

BIOS version 2.40.

(legacy mode, Max performance profile, C, P states disabled).

Best regards,

Igor

[Paul_Tikkanen]

Hi:

You may also want to post your question on the HPE Community Support Forum -- DL Servers section...

https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/bd-p/itrc-264#.WUKECORK29I

[igork]

Hi, Paul_Tikkanen

Thanks. I'll move this topic to HPE Community Support Forum -- DL Servers section.

[Paul_Tikkanen]

You're very welcome.