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HP Device Manager

Hey All, I built a gateway in Azure to patch some external devices and I'm having some trouble. I have the correct ports open and my management/primary server can hit the gateway (can see in logs), but when I "walk" the discovery scope for the Azure IP, I get "Communication Error" and it doesn't connect. 

keb33509_0-1614099648493.png

 

In my Azure server, I look at the gateway logs and it says this (where x.x.x.x is actually displaying my IP):

 

2021-02-23 10:50:48 INFO [1724] ReportMgmt\ReportReceiver.cpp@840 Received task from invalid server: X.X.X.X Server IP:172.31.250.4

keb33509_1-1614099732674.png

 

Anyone know how I can get my server to become a "valid" server and connect to my external gateway? I'm kind of at a loss. The internal server is domain-joined, the Azure server is not. Not sure if that makes  a difference. 

 

I was able to connect to the child repository I put on the server just fine. Just not sure how to get my gateway to connect. Any help is greatly appreciated. 

 

Edit: meant to add that this is on 5.0.6

1 ACCEPTED SOLUTION

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HP Recommended

Nevermind, I'm an idiot. 

 

Just in case anyone else runs into this. Make sure to open the HPDM Configuration Center and add the IP/name of your primary management server.

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1 REPLY 1
HP Recommended

Nevermind, I'm an idiot. 

 

Just in case anyone else runs into this. Make sure to open the HPDM Configuration Center and add the IP/name of your primary management server.

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