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We recently wiped and reinstalled Windows 10 Pro 64-bit on our HP Z1 Workstation (Model B5Q12UA#ABA). Windows Version is 1909 (OS Build 18363.1016)
Several devices show as "Other devices" in the device manager and we are unable to locate drivers for these devices (see attached screenshot).
Hardware IDs for each device are provided below:
MAP MAS-iOS
BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&0001004c_PID&710c
BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002
PCI Serial Port
PCI\VEN_8086&DEV_1C3D&SUBSYS_3561103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_3561103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700
Wireless iAP
BTHENUM\{00000000-deca-fade-deca-deafdecacafe}_VID&0001004c_PID&710c
BTHENUM\{00000000-deca-fade-deca-deafdecacafe}_LOCALMFG&0002
Wireless iAP v2
BTHENUM\{02030302-1d19-415f-86f2-22a2106a0a77}_VID&0001004c_PID&710c
BTHENUM\{02030302-1d19-415f-86f2-22a2106a0a77}_LOCALMFG&0002
Any assistance is appreciated.
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Bluetooth services are showing under Other devices with warning symbol in Windows 10 device manager. Following are the bluetooth services for iPad and Windows Phone devices which are showing under Other devices in Device manager. MAP MAS-iOS Wireless iAP MAP MAS-SMS0 Comment your suggestion about
HP Recommended
Bluetooth services are showing under Other devices with warning symbol in Windows 10 device manager. Following are the bluetooth services for iPad and Windows Phone devices which are showing under Other devices in Device manager. MAP MAS-iOS Wireless iAP MAP MAS-SMS0 Comment your suggestion about
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Many thanks, Paul!
For the benefit of others...
sp74499.exe
This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.
It took me a couple of tries to get the correct driver installed, but I finally got it to work. I tried uninstalling the device first, running the SetupME application [c:\SWSETUP\SP74499\SetupME.exe] and rebooting. However, it still showed up under "Other devices" with the yellow triangle. So I then tried "Update Driver-->Browse my computer for driver software-->Search in SWSETUP folder". It found the correct driver and installed it.
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