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Locked

‎10-27-2021 12:47 AM

HP Recommended
Product: Z4 G4 Workstation
Operating System: Microsoft Windows 10 (64-bit)

When setting up the fingerprint ID and the window "Touch the fingerprint sensor" shows, nothing happened even I touched or pressed the fingerprint sensor button.
The keyboard worked fine with another PC with the fingerprint sensor.

 

It says setting Intel Software Guard Extensions(SGX) in the BIOS to "Software Controlled" will solve the problem.
But I can not find this setting in the BIOS of Z4 G4 workstation.
FYI: Interactive BIOS simulator for Z4 G4
http://h10032.www1.hp.com/ctg/Manual/c06535368.pdf

 

PC: Z4 G4 workstation
Keyboard: Microsoft Modern Keyboard with Fingerprint ID

Edition Windows 10 Enterprise
Version 21H1
OS build 19043.928
Experience Windows Feature Experience Pack 120.2212.551.0

Category:
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