Create an account on the HP Community to personalize your profile and ask a question
05-25-2021 01:02 AM
Windows 10 Update fails with: "We couldn't update the system reserved partition."
HP Elitebook 840 G4
HP Elitebook 840 G3
Removing of: HP PC Hardware Diagnostics UEFI
I found nowhere a solution to remove the HP PC Hardware Diagnostics UEFI. It is not listet in Windows Apps list or in C\Programs\. I need a solution very fast as the windows version is already at end of support because major updates constantly failing with the error described above.
05-25-2021 04:55 AM
I found a solution to free up space in the EFI partition:
- First I started an command line window with admin rights.
- Then I mounted the EFI partition: mountvol x: /s
- Then I deleted the logs of HP PC Hardware Diagnostics in x:\EFI\HP\SystemDiags with "rd /s x:\EFI\HP\SystemDiags"
Afterwards the Windows Update was possible.
Didn't find what you were looking for? Ask the community