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- WHEA-Logger ID 47
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01-27-2022 05:58 AM
Hi
I have a problem with my Windows Server 2012 R2.
For some time in logs there is a lot of lines about:
WHEA-Logger ID 47
„Fixed hardware error has occurred”
Part: Memory
source of the error: Revised memory check
logs:
ErrorSource 1
FRUId {00000000-0000-0000-0000-000000000000}
FRUText
ValidBits 0x0
ErrorStatus 0x0
PhysicalAddress 0x0
PhysicalAddressMask 0x0
Node 0x0
Card 0x0
Module 0x0
Bank 0x0
Device 0x0
Row 0x0
Column 0x0
BitPosition 0x0
RequesterId 0x0
ResponderId 0x0
TargetId 0x0
ErrorType 0
Length 873
Error is occuring every second. Memory was not replaced.
Memtest shows no errors. How can I fix the issue. Should I replace the memory?
01-27-2022 07:07 AM - edited 01-27-2022 07:12 AM
wrong company, HP SPLIT INTO TWO SEPERATE COMPANY'S many years ago
HP inc (this site) does not make/service servers you want HP enterprise " https://www.hpe.com/us/en/home.html "
you appear to have either Failing ram module(S) or a defective motherboard
try replacing all ram (best course) or if possible or remove all ram but one stick and add back one by one till error reappears
note that a specific ram bank is generally used if running one memory module
01-27-2022 02:25 PM
The issue of repeated memory errors of the 'WHEA - Event ID 47' type started appearing in (then) HP Proliant Servers as well as in HP Zx20 Workstations in 2012. Here is a link to an HPE advisory on the subject:
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03282091
01-28-2022 05:12 AM
have you read the previous posters HPE advisory where they cover this error and mention changing the "C" power state setting to turn off power savings in the bios
it's a very old advisory but may still apply in your case if changing the ram does not work