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HP Recommended
HP Z6 G4 Workstation
Microsoft Windows 11

Greetings,

I have a Z6 G4 system with Windows 11 and have set the computer to sleep after a specified period of time.

There is no Power Management tab in the device manager for neither the mouse nor the keyboard.

I have followed various instructions including changing the registry (Csenabled key) but to no avail.

I cannot find a setting in the BIOS as suggested by some.

I have a Logitech mouse and keyboard with the Unifying receiver.

Currently I need to hit the power button to wake from sleep.

Any thoughts?

Sal

4 REPLIES 4
HP Recommended

Hi @letti002 

 

In my experience, you may need an HP mouse and keyboard. In my case I use a HP mouse  bluetooth and it works correctly, when I press it, it reactivates the computer, and before I had a Logitech bluetooth and I could not reactivate the computer.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

Hmm. You may be right.

I was trying to get the Power Management Tab back in the Device Manager just to see if that would work but I was unable to do so. I then made some Registry changes. No luck either.

It is not really a deal breaker by any means, just an annoyance.

If the monitor is off, moving the mouse will work.

If the computer is in Sleep mode, then no. I need to hit the power button briefly.

HP Recommended

keep in mind that "WOL" or Sleep modes  REQUIRES the computer/power supply not fully shutdown as it needs to monitor for a physical signal from the power button or a signal from the ps2/usb keyboard port or the installed network card

 

using a wireless keyboard/mouse adds yet another layer that can't be fully powered off, and some devices like logitech are designed to turn off almost everything that draws power when not in use (or at rest) as this allows the device to have great battery life but may cause issues if the windows system hardware/software is unable to see the keyboard/mouse when in it's low power/sleep modes due to driver/OS related issues

 

i would contact logitech support and ask them what settings they recommend

HP Recommended

Thank you so much for your response. It makes sense now.

I was focused on the Power Management tab missing but your explanation is good.

Thank you again.

Sal

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