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HP Recommended
HP Compaq Elite 8300 Base Model Microtower PC
Microsoft Windows 10 (64-bit)

Hello.

I just purchased a kit of 2x8GB DDR and added them to my current 4GB DDR in my HP Compaq Elite 8300 MT (to get a 20GB of memory in Flex mode) following the manual's recommendations which are:

  • Populating first the black slots, and
  • Putting the largest memory quantity in Channel A.

So, following these recommendations and the image of the system board from HP manual, I organised the memory sticks like this (see the screenshot):

From the processor to the border of the motherboard:

  • White slot: 4GB.
  • Black slot: 8GB.
  • White slot: Empty.
  • Black slot: 8GB.

Which, according to the manual, is 12GB in channel A and 8GB in channel B.

 

But, when I checked the BIOS, it says that I have only 8GB in channel A and 12GB in channel B (see the screenshot).

 

So, I'm not sure if I'm doing something wrong, or maybe it's just a typo in the manual or the info the BIOS is giving is not accurate!!

 

I wish you could give me your advice on this issue, especially if I'm putting the RAM sticks exactly as recommended by the manual to get a flex mode.

 

Thank you very much.

Motherboard from ManualMotherboard from Manual

 

My memory organisationMy memory organisationMemory Info from BIOSMemory Info from BIOS

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Dimm 1 (black) should have an 8 GB memory chip installed.

 

Dimm 2 (white) should have a 4 GB memory chip installed

 

Dimm 3 (black) should have an 8 GB memory chip installed

 

Dimm 4 (empty for now).  Put a 4 GB chip in there when you can.

 

That's the way the memory should be configured.

 

Here's what you can do for an experiment...

 

If you temporarily remove the 4 GB chip and just have the 2 x 8 GB of memory in the black memory slots, the PC should report 16 GB running in dual channel mode.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

The only thing I would have done differently than you did would have been to install the 4 GB memory chip in DIMM slot # 2, and left slot #4 white empty.

 

I recommend that you solve the problem by purchasing another 4 GB memory chip and add it in the empty white slot and you will have 24 GB of memory running in the higher performing dual channel mode.

HP Recommended

Thanks Paul for your reply.

I installed the largest amount of memory in DIMM4 and DIMM3 assuming that they constitue Channel A according to the manual.

So, do you believe the BIOS info is more accurate?

HP Recommended

You're very welcome.

 

Dimm 1 (black) should have an 8 GB memory chip installed.

 

Dimm 2 (white) should have a 4 GB memory chip installed

 

Dimm 3 (black) should have an 8 GB memory chip installed

 

Dimm 4 (empty for now).  Put a 4 GB chip in there when you can.

 

That's the way the memory should be configured.

 

Here's what you can do for an experiment...

 

If you temporarily remove the 4 GB chip and just have the 2 x 8 GB of memory in the black memory slots, the PC should report 16 GB running in dual channel mode.

HP Recommended

Ok, I changed the 4GB stck from DIMM4 to DIMM2 as you advise. 

BIOS is now, of course, showing Channel A (its channel A!) with 8+4GB, and channel B with 8GB.

I think I will keep this configuration.

 

Thank you very much, Paul, for your assistance. 

Have a great day.

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Like I wrote earlier, the situation is easily solved by installing a second 4 GB memory chip in the white slot to have 24 GB running in dual channel mode.

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