• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-09-2018 02:52 AM

HP Recommended
Product: HP z840 Workstation
Operating System: Microsoft Windows 10 (64-bit)

A troubleshome Windows 10 update at the end of January forced me to rebuild the SYS partition from scratch.  In the process of trying to avoid having to do that, I had updated all the drivers and the BIOS from the "Software and Drivers" page for z840, Windows 10.  One of the downloads was SP84968 which contained the flashing utilities to bring the BIOS to rev 2.40.  (I was running 2.38 at the time, and getting "Trusted Platform" errors in event log with MS advice to contact the hardware vendor for a BIOS upgrade to eliminate the security vulnerability.)

 

I am now running version 2.40, have rebuilt the SYS partition and went to check to make sure no further updates since that one (which I got and installed on 02/14/2018) had not been posted.  Lo and behold, that SP - BIOS 2.40  update - had been removed from the downloads area, and so had v 2.39, both of which had, according to the release history in SP84968, were to address the TPI issues I was seeing in the Windows Event Log.

 

Why were they rescinded, and am I now supposed to somehow downgrade two revs and go back to a slew of TPI errors in the event log?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2018 04:43 PM

HP Recommended

a fixed/updated bios 2.41 is now available for the z840

 

https://support.hp.com/us-en/document/c05869091

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎03-09-2018 03:01 AM

HP Recommended

most likely they were pulled due to faulty intel "Spectre" code that caused random reboots

 

intel then recomended oem's pull that firmware and revert back until fixed code could be released

 

https://support.hp.com/us-en/document/c05869091

 

the z840 is still pending for the fixed updated bios from HP,

 

simply wait untill hp finishes valadating the new coded from intel and then re releases a new bios

 

in the meantime keep the current bios DO NOT DOWNGRADE, unless you are getting fequent random reboots

 

 

 

 

Was this reply helpful? Yes No

‎03-09-2018 06:59 PM

HP Recommended

I suspected something like that.  But since I have no problems like auto reboots, and v 2.40 did solve the TPI errors in the Event Log, I think I'll take your advice and just watch for the "Spectre" fix to post.

 

Thanks.

Was this reply helpful? Yes No

‎03-10-2018 04:43 PM

HP Recommended

a fixed/updated bios 2.41 is now available for the z840

 

https://support.hp.com/us-en/document/c05869091

Was this reply helpful? Yes No

‎03-12-2018 03:06 PM

HP Recommended

Done.  Thanks.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.