• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-27-2018 02:07 AM

HP Recommended
Product: HP Z 820
Operating System: Microsoft Windows 7 (64-bit)

 

Windows Media Player is not working. it give error message below:

 

wmploc.dll version is 12.0.7601.242525  but it was supposed to be 12.0.7601.23930.

 

Windows Media Player is not correct installed.

 

install it from Microsoft.

 

When I go Microsoft this time it says Product key is not valid belong to my OS even it is a original OS came with HP Z 820 workstation...

2 REPLIES 2

‎12-27-2018 08:28 AM

HP Recommended

https://support.microsoft.com/en-us/help/961047/after-updating-wmp-you-an-error-from-wmploc-dll-abou...

Was this reply helpful? Yes No

‎01-11-2019 02:33 AM

HP Recommended

Hi,

I tried your suggestion.

But nothing changed.

even though it did not solve the problem thanks a lot for advice.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.