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‎12-27-2018 02:07 AM

HP Recommended
Product: HP Z 820
Operating System: Microsoft Windows 7 (64-bit)

 

Windows Media Player is not working. it give error message below:

 

wmploc.dll version is 12.0.7601.242525  but it was supposed to be 12.0.7601.23930.

 

Windows Media Player is not correct installed.

 

install it from Microsoft.

 

When I go Microsoft this time it says Product key is not valid belong to my OS even it is a original OS came with HP Z 820 workstation...

2 REPLIES 2

‎12-27-2018 08:28 AM

HP Recommended

https://support.microsoft.com/en-us/help/961047/after-updating-wmp-you-an-error-from-wmploc-dll-abou...

Was this reply helpful? Yes No

‎01-11-2019 02:33 AM

HP Recommended

Hi,

I tried your suggestion.

But nothing changed.

even though it did not solve the problem thanks a lot for advice.

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