• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 260 G2 Desktop Mini PC

Hi, I purchased 2nd hand HP 260 G2 Desktop Mini PC. it came with preinstalled Win 10 on the standard HDD. I decided to replace it with SSD. but I was too quick and wiped the HDD that was in the mini PC originally and haven't noticed there isn't any activation key on the Mini PC case like it was before. there is only some feature byte code and I can't find any installation media to be downloaded. I read the manual too, but it's not mentioned there either. what now? how do I get Win 10 back?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

the HP quickspecs for the 260 G2 indicate that HP supports win 10 on this model

 

https://support.hp.com/us-en/document/c05121551#AbT12

 

as such, you can download the HP cloud recovery tool which will allow you to download a customised windows 10 recovery image that includes all required drivers for a factory OS restore of windows 10

 

https://ftp.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html

 

click on cloud recovery link at the top left of the above link for the recovery tool, (sp144665) this tool can be run on a different system if necessary remember  you need the recovery image which includes the drivers, not the driverless windows image

 

also have a 32gb or larger usb key on hand

View solution in original post

2 REPLIES 2
HP Recommended

the HP quickspecs for the 260 G2 indicate that HP supports win 10 on this model

 

https://support.hp.com/us-en/document/c05121551#AbT12

 

as such, you can download the HP cloud recovery tool which will allow you to download a customised windows 10 recovery image that includes all required drivers for a factory OS restore of windows 10

 

https://ftp.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html

 

click on cloud recovery link at the top left of the above link for the recovery tool, (sp144665) this tool can be run on a different system if necessary remember  you need the recovery image which includes the drivers, not the driverless windows image

 

also have a 32gb or larger usb key on hand

HP Recommended

oh, thank you very much for advice.
both of you, even the second message disappeared.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.