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HP Recommended

I have bought new laptop for my business but whenever I open more than 2 tabs, It gets stuck and does not load properly. I do not understand is it a memory issue or graphic card or any ram issue?

1 REPLY 1
HP Recommended

Hi @goldencrown,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

There could be several reasons why your HP laptop running Windows is getting stuck when you open more than two tabs. Here are some possible solutions that you can try.

 

  • Check your laptop's specs: If your laptop's specifications are not sufficient to handle multiple tabs, it can slow down your computer. Check your laptop's RAM, processor, and storage capacity. If any of these are not sufficient, you may want to consider upgrading them.
  • Clear cache and browsing history: Your laptop may be getting stuck due to an overload of cache and browsing history. Clearing these can help speed up your computer. To do this, go to your browser's settings, and clear the cache and browsing history.
  • Disable unnecessary browser extensions: Browser extensions can slow down your computer. Disable any extensions that you do not need or use regularly.
  • Disable hardware acceleration: Hardware acceleration uses your computer's graphics card to speed up browsing. However, if your graphics card is not strong enough, it can slow down your computer. Try disabling hardware acceleration to see if it helps.
  • Check for malware: Malware can slow down your computer and cause it to freeze. Run a malware scan on your computer to check for any infections.
  • Update your browser: Outdated browsers can cause performance issues. Make sure your browser is up to date.
  • Restart your laptop: Sometimes, a simple restart can fix the issue. Restart your laptop and try opening multiple tabs again.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.