• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎07-08-2021 11:36 AM - edited ‎07-08-2021 11:44 AM

HP Recommended
Product: Z4 G4
Operating System: Microsoft Windows 10 (64-bit)

I have three of these Z4 boxes. Still under warranty....

Using HP Support Assistant I noted that BIOS updates are available for my 3 Z4 G4 boxes. However downloading it and running it I get: This update is for BIOS family P62 version 02.73 And This BIOS is not compatible with this device.

DavidMXkey1_0-1625765874156.png

 

My current BIOS is: BIOS Version/Date HP P61 v01.68, 9/20/2018

 

The knowledgebase makes mention of:

-Z4 G4 with Xeon Processor (P61 Family): BIOS version 1.75 has released to softpaq on hp.com in April 2019 and will be released for new factory builds on May 6th, 2019.

https://support.hp.com/us-en/document/c06305194

 

Should I have access to BIOS version 1.75 and should I be concerned of issues mentioned in the knowledgebase?

"HP is releasing the following BIOS versions for the products listed below that will resolve workstation failures that result in the system board needing to be replaced. Some of the symptoms users may experience are No Power, No Display, and possible Beep Codes from the system."

 

Thanks,

Category:
2 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.