-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- Z440 Workstation - compatible with E5-2667 v3 3.2GHz process...

Create an account on the HP Community to personalize your profile and ask a question
12-14-2020 02:49 PM
HI, I'm troubleshooting a refurbished z440, which came specced with an Intel E5-2667 v3 3.2GHz processor.
The machine has an intermittent crashing issue, where either the screen locks up, it pings up a white-screen message, or it just spontaneously reboots. Can vary from being fine for weeks, to dying 3 times in 10 minutes. I've nowgot it running through a UPS, as I'd thought it was a mains electric issue (rural location), but it still seems to recur.
I was looking through some HP documentation, and I can't find a single source that says this processor is compatible with this machine. Can someone verify whether this is a compatible processor for the Z440, or whether it might actually be the cause of the issue?
thanks,
Dave
12-14-2020 04:50 PM - edited 12-14-2020 04:55 PM
DMP3,
There are 584, z440's tested with 4 results in Passmark baselines for Z440 / E5-2667 v3 systems with system ratings of: 6041, 5337, 4683, and 4484 and with quite consistent CPU marks between 16036 to 16247. This is not a large proportion of Z440's, but does demonstrate that it's possible. The best performing 8-core on the Z440 is the Xeon E5-1680 v3 with a CPU mark of 17400.
The inconsistency of the failures is difficult to understand without knowing more about the system configuration, OS, BIOS version, and etc. In general, a place to start so as to eliminate possible causes might be to:
1. update all the drivers including chipset, controllers, GPU, and etc,
2. try running with only one RAM module, and possibly start the system on each module to test for a bad one, 3. (carefully) flash the latest BIOS,
4. format the drive, verifying the partitions are GPT, then reload the OS, and
5. try an fairly recent- Maxwell or Pascal, alternative GPU.
> Can you list the details of the subject system?
BambiBoomZ
HP z620_2 (2017) (R7) > Xeon E5-1680 v2 (8C@ 4.3GHz) / z420 Liquid Cooling / 64GB (HP/Samsung 8X 8GB DDR3-1866 ECC registered) / Quadro P2000 5GB _ GTX 1070 Ti 8GB / HP Z Turbo Drive M.2 256GB AHCI + Samsung 970 EVO M.2 NVMe 500GB + HGST 7K6000 4TB + HP/HGST Enterprise 6TB / Focusrite Scarlett 2i4 sound interface + 2X Mackie MR824 / 825W PSU / Windows 7 Prof.’l 64-bit (HP OEM) > 2X Dell Ultrasharp U2715H (2560 X 1440)
[ Passmark Rating = 6280 / CPU rating = 17178 / 2D = 819 / 3D= 12629 / Mem = 3002 / Disk = 13751 / Single Thread Mark = 2368 [10.23.18]
HP z420_3: (2015) (R11) Xeon E5-1650 v2 (6C@ 4.3GHz) / z420 Liquid cooling / 64GB (HP/Samsung 8X 8GB DDR3-1866 ECC registered) / NVIDIA GeForce GTX 1060 6GB/ Samsung 860 EVO 500GB + HGST 4TB / ASUS Essence STX + Logitech z2300 2.1 / 600W PSU > Windows 7 Professional 64-bit (HP OEM ) > Samsung 40" 4K
[Passmark System Rating: = 5644 / CPU = 15293 / 2D = 847 / 3D = 10953 / Mem = 2997 Disk = 4858 /Single Thread Mark = 2384 [6.27.19]