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HP Recommended
Z440
Microsoft Windows 10 (64-bit)

HI, I'm troubleshooting a refurbished z440, which came specced with an Intel E5-2667 v3 3.2GHz processor.

 

The machine has an intermittent crashing issue, where either the screen locks up, it pings up a white-screen message, or it just spontaneously reboots. Can vary from being fine for weeks, to dying 3 times in 10 minutes. I've  nowgot it running through a UPS, as I'd thought it was a mains electric issue (rural location), but it still seems to recur.

 

I was looking through some HP documentation, and I can't find a single source that says this processor is compatible with this machine. Can someone verify whether this is a compatible processor for the Z440, or whether it might actually be the cause of the issue?

 

thanks,

 

Dave

1 REPLY 1
HP Recommended

DMP3,

 

There are 584, z440's tested with 4 results in Passmark baselines for Z440 / E5-2667 v3 systems with system ratings of:  6041, 5337, 4683, and 4484 and with quite consistent CPU marks between 16036 to 16247. This is not a large proportion of Z440's, but does demonstrate that it's possible. The best performing 8-core on the Z440 is the Xeon E5-1680 v3 with a CPU mark of 17400

 

The inconsistency of the failures is difficult to understand without knowing more about the system configuration, OS, BIOS version, and etc.  In general, a place to start so as to eliminate possible causes might be to:

 

1.  update all the drivers including chipset, controllers, GPU, and etc,

2.  try running with only one RAM module, and possibly start the system on each module to test for a bad one, 3.  (carefully) flash the latest BIOS,

4.  format the drive, verifying the partitions are  GPT, then reload the OS, and

5.   try an fairly recent- Maxwell or Pascal, alternative GPU. 

 

> Can you list the details of the subject system?

 

BambiBoomZ

 

HP z620_2 (2017) (R7) > Xeon E5-1680 v2 (8C@ 4.3GHz) / z420 Liquid Cooling / 64GB (HP/Samsung 8X 8GB DDR3-1866 ECC registered) / Quadro P2000 5GB _ GTX 1070 Ti 8GB / HP Z Turbo Drive M.2 256GB AHCI + Samsung 970 EVO M.2 NVMe 500GB + HGST 7K6000 4TB + HP/HGST Enterprise 6TB / Focusrite Scarlett 2i4 sound interface + 2X Mackie MR824 / 825W PSU / Windows 7 Prof.’l 64-bit (HP OEM) > 2X Dell Ultrasharp U2715H (2560 X 1440)

[ Passmark Rating = 6280 / CPU rating = 17178 / 2D = 819 / 3D= 12629 / Mem = 3002 / Disk = 13751 / Single Thread Mark = 2368 [10.23.18]

HP z420_3: (2015) (R11) Xeon E5-1650 v2 (6C@ 4.3GHz) / z420 Liquid cooling / 64GB (HP/Samsung 8X 8GB DDR3-1866 ECC registered) / NVIDIA GeForce GTX 1060 6GB/ Samsung 860 EVO 500GB + HGST 4TB / ASUS Essence STX + Logitech z2300 2.1 / 600W PSU > Windows 7 Professional 64-bit (HP OEM ) > Samsung 40" 4K

[Passmark System Rating: = 5644 / CPU = 15293 / 2D = 847 / 3D = 10953 / Mem = 2997 Disk = 4858 /Single Thread Mark = 2384 [6.27.19] 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.