• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
HP Recommended
HP Z800
Microsoft Windows 10 (64-bit)

Hi All

Second attempt to get some help but from a different angle.

My Z800  was in hiibernate mode last night.

Sometimne this morning it just started Beeping 5 times with 5 Red LEDs .

So that's the memeory. Yes?

This Z800  never gets past the post.

But the Memory fans tick as the power comes on but that's it.

The memory and fan unit work fine in my other Z800s .

So they cannot be the the problem, leaving the Mainboard, yes?

 

Ive reset the BIOS by pressing the BIOS switch.

Ive hard booted it with no power and held the on button for 10 odd seconds.

But nothing changes, still 5 bleeps and 5 flashes of red light .

Zero on the screen also.

 

So the question is, is how do I start a Z800  without a memory fan?

... And what happened whilst it was in hibernate mode?

 

This is a critical machine and I need access to the descktop thats in a RAID.

 

Any help would be really apreciated as my income depends on it.

 

Josh

5 REPLIES 5
HP Recommended

Hi,

Try downloading the HP VISION DIAGNOSTICS.  Create a bootable USB with it.  Run the diagnostics to see if all is ok.  Good luck.

HP Recommended
HP Recommended
HP Recommended

Also, try plugging in a different video card.

HP Recommended

the z800 system will boot (and run) without the memory or chassis fans installed you will however get a press "F1" prompt at each boot up, and the system can overheat depending on how many ram modules are installed and thermal load in general

so running no fan(s)  is not recommended for normal use

 

The Diagnostic LED blinks red 5 times and the system beeps 5 times (once per second), then a 2-second pause follows:

This indicates a pre-video memory error. (IE- system failure before the video display is activated)

To resolve the issue, complete the following steps:

1) Ensure that the memory modules are loaded correctly.

2) Reseat the memory modules.

3) Replace the memory modules one at a time to find the faulty module.

4) Replace the third-party modules with HP memory.

5) Replace the system board.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.