-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
12-05-2018 12:04 PM
Hi, my z420 will not power up. I have tried everything proposed. unconected everything, cleared bios panic bios update procedure. nothing works. blue light on motherboard, acouple of blink in the cdrom then dead after some sec it tries again and again. when all ram out there is a read light at the mainboard and one beep. Either the PSU or the motherborad is dead. Question. Is there a way to test the PSU decoupled from the mainboard?
Solved! Go to Solution.
Accepted Solutions
12-06-2018 01:29 PM
your question is covered in the service manual for your model, and using google will/would also have answered your question
reguarding the "BIST" self test feature
playing with the bios recovery jumper (or any jumper on the board) is a good way to corupt a working bios, so a word of advice,... don't play with settings you don't understand
your z420 BIST test is the same as for the z820
remove all power connections from the supply, (and all means all!!) from motherboard to Hard drives, optical drives and so forth, then connect power cord to pwr supply. fan on supply should sping and led light just behing perforated grill should light. if either fails, supply is defective if both work supply is working
12-05-2018 09:37 PM
you are not being clear, how many times does the bluse light blink? is it blink in in a repeating pattern?
did you try the bios recovery steps that "SDH" has previously posted here (use the forum search feature)
12-06-2018 01:18 PM
Hi,
first thanks for your interest.
Sorry to hear i was not clear. I actually tryed to ask if ther is a way to exclude the PSU as the trouble maker.
I did read that the Z820 PSU had some kind of self test and wondered if my 600w PSU had the same.
Regarding the MOBO.
It's just 1 blink for a couple of seconds (no beep)
fans spins up (no high RPM just start)
Then system goes down
After some 4-5 sec it try to start again.
This hapens even if I remove all but power cables connected to the MOBO
Also same without graphic card.
Only time with change is when removing all ram.
Then there is blue light then red light and a beep
then same thing goes down.
Today I removed the CPU also.
blu light red light 3 beeps then turned down.
Regarding BIOS, I have tried both the panic jumber and the win B
same result.
Seemes the boot sequence never reach teh bios part.
PS! English is not my native language.
thanks again.
12-06-2018 01:29 PM
your question is covered in the service manual for your model, and using google will/would also have answered your question
reguarding the "BIST" self test feature
playing with the bios recovery jumper (or any jumper on the board) is a good way to corupt a working bios, so a word of advice,... don't play with settings you don't understand
your z420 BIST test is the same as for the z820
remove all power connections from the supply, (and all means all!!) from motherboard to Hard drives, optical drives and so forth, then connect power cord to pwr supply. fan on supply should sping and led light just behing perforated grill should light. if either fails, supply is defective if both work supply is working