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HP Recommended
HP UPS R5500 XR

I installed a HP UPS Management card (similiar to a Part Number: 435656-004R on page 16) that lights up after I plugged it in to the 10/100 port. I've tried to connect to a switch and to another computer's NIC to find the IP address using DHCP and running ipconfig. It shows a 169. IP (Automatic Private Internet Protocol Addressing (APIPA)).

 

I installed the HPE UPS Power Protection Agent on a Windows computer, and tried it on a Fedora Linux server. Both never find the R5500 XR. The manual says to connect to a serial port with a DB-9 to RJ-45 adapter. Isn't there a way to just use the Ethernet card? Or do I have to the adapter?

 

I also tried this with the original serial card and no luck finding it in the software. Is the HP serial cable really needed if I went that route?

2 REPLIES 2
HP Recommended

the card is usually configured the first time via the serial port , but since the card is set to use DHCP as the default you can scan the network to  locate the card's assigned address

 

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c00865954

 

https://www.lifewire.com/identify-network-hardware-ip-addresses-on-a-local-network-2624498

HP Recommended

I figured it out I had to use the Config Pass-Thru port to a serial port and use Putty with the Serial option. That allowed me to configure a static IP. However the version 2 of the web based software doesn't have a firmware upgrade option. Is that hiding somewhere?

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