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- how to find/configure IP for HP UPS R5500 XR with a NIC card

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03-12-2019 08:43 PM
I installed a HP UPS Management card (similiar to a Part Number: 435656-004R on page 16) that lights up after I plugged it in to the 10/100 port. I've tried to connect to a switch and to another computer's NIC to find the IP address using DHCP and running ipconfig. It shows a 169. IP (Automatic Private Internet Protocol Addressing (APIPA)).
I installed the HPE UPS Power Protection Agent on a Windows computer, and tried it on a Fedora Linux server. Both never find the R5500 XR. The manual says to connect to a serial port with a DB-9 to RJ-45 adapter. Isn't there a way to just use the Ethernet card? Or do I have to the adapter?
I also tried this with the original serial card and no luck finding it in the software. Is the HP serial cable really needed if I went that route?
03-13-2019 07:06 AM
the card is usually configured the first time via the serial port , but since the card is set to use DHCP as the default you can scan the network to locate the card's assigned address
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c00865954
https://www.lifewire.com/identify-network-hardware-ip-addresses-on-a-local-network-2624498
03-15-2019 06:40 AM
I figured it out I had to use the Config Pass-Thru port to a serial port and use Putty with the Serial option. That allowed me to configure a static IP. However the version 2 of the web based software doesn't have a firmware upgrade option. Is that hiding somewhere?