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12-01-2023 01:36 PM
I have a hp compaq dc7900 small form factor. Windows 10 32bit. Just yesterday lost all network adapters was getting an error on lost config and then when I rebooted it seemed to be logging on with windows logo, but stopped short of the "enter password screen" and there it sits for all of infinity. I may need a system recovery disc but not sure where to get it. Searching on the net led me here, but there is no HP windows 10 32 bit recovery method that I can find. Can you help please?
12-01-2023 02:28 PM - edited 12-01-2023 02:29 PM
Hi:
The PC would have come with Windows 7, so if you are running W10 on it, you can make your own installation media to reinstall W10 as follows:
Use the Microsoft Media creation tool at the link below.
You can take the opportunity now since you have to clean install W10 to make the 64-bit USB installation media, unless there is a specific reason why you are using a 32-bit operating system.
Download Windows 10 (microsoft.com)
Boot from the installation media by pressing the F9 key immediately after you turn on the PC.
When you get past the Install Now screen, you will be asked to enter the version of W10 you want to install (Home or Pro).
Then you will be asked to enter a product key.
Select the 'I don't have a product key' option and W10 will install and then activate after you are connected to the internet.
The only two drivers you should need are these two:
Intel Active Client Manager HECI Device Driver
https://ftp.hp.com/pub/softpaq/sp45501-46000/sp45813.exe
Intel AMT LMS_SOL for AMT 5.xx for Microsoft Windows
https://ftp.hp.com/pub/softpaq/sp45501-46000/sp45814.exe
If for some reason the audio isn't working, you can use this audio driver.
ADI High-Definition (HD) Audio Driver for Microsoft Windows
https://ftp.hp.com/pub/softpaq/sp45501-46000/sp45615.exe