• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-10-2021 05:39 PM

HP Recommended
Product: HP Pavilion All-in-One - 24-b007la (Touch)
Operating System: Microsoft Windows 10 (64-bit)

hola, necesito el recovery de este modelo: 

Todo-en-Uno HP Pavilion - 24-b007la (táctil)

El que venia con el equipo fue eliminado, me contacte con el soporte de hp por teléfono y me enviaron por mensaje un enlace que no funciona. así que por favor alguien que me proporcione el archivo del recovery booteable por usb, le estaré muy agradecido. 

Category:
1 person had the same question
2 REPLIES 2

‎09-10-2021 05:56 PM

HP Recommended

Hi


Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
1 person found this reply helpful
Was this reply helpful? Yes No

‎09-11-2021 06:40 AM - edited ‎09-11-2021 06:42 AM

HP Recommended

https://www.hp.com/us-en/contact-hp/ww-contact-us.html

 

select your "spanish" region from above link

 

use HP "CLOUD RECOVERY" to download recovery ISO for most newer systems

 

https://support.hp.com/us-en/document/c05115630

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.