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serboi
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Message 1 of 4
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pci serial port driver

HP Recommended
Z820
Microsoft Windows 10 (64-bit)

cant find my workstations PCI Serial Port driver after upgrading windows 7 to windows 10. PCI\VEN_8086&DEV_1D3D&SUBSYS_158B103C&REV_05

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
145,050 68,611 22,830 35,006
Message 2 of 4
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HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the Intel Management Engine Software version 11.0 for the supported Workstation models and operating systems. This package installs the latest Management Engine Interface (MEI) and Serial-Over-LAN (SOL) drivers, as well as Intel Management and Security Status (IMSS), to support Intel Active Management Technology (AMT) versions 8.x and 9.x.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74499.exe

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serboi
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Message 3 of 4
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HP Recommended

it doesn't work. still i have the same problem

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Paul_Tikkanen
Level 21
Level 21
145,050 68,611 22,830 35,006
Message 4 of 4
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HP Recommended

See if manually installing the driver works.

 

Go to the device manager.

 

Click on the PCI serial port needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp74499.

 

Make sure the Include subfolders box is checked, and the driver should install.

 

Here is a partial copy and paste of the driver setup information file, which shows driver support for the hardware ID you posted.

 

[Intel.NTamd64]
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1E3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1DBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_A13D&CC_0700"

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