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- HP Community
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- t420 recovery image

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03-11-2025 12:47 AM
Dear Community!
I would like to create a fresh recovery drive for our t420 thin client, but in the device list of ThinUpdate software, unfortunatelly there is no t420 item.
Last time I created the recovery drive with this software, at this time, I was able to find my model and the recovery drive was successfully created.
Could anyone advice, how to proceed?
Thank you in advance.
03-11-2025 11:29 AM
HP still has the drivers posted online for this module so i suspect that you might have a improper thin client OS application installed try the HP Device Manager application sp153522.exe
https://support.hp.com/lamerica_nsc_carib-en/drivers/hp-t430-thin-client/21316595
03-12-2025 01:04 AM
Hello!
Thank you for your comment. Unfortunatelly you mentioned the t430 thin client which is a newer model, than ours.
And the HP Device manager is used for remote management of the devices and I did not found any option to download OS image.
03-12-2025 01:23 AM
sorry wrong link here's the t420 link for the restore images
you can only install the HP OS image that your client was licensed for
https://support.hp.com/nz-en/drivers/hp-t420-thin-client/7805782
03-12-2025 02:28 AM
Thank you. I managed to download the original version. Unfortunatelly this version displays, also the same list. As far I noticed the configuration files (just after starting the software) are downloaded directly from HP's server(s), this can be a reason, that this older version is also has no the t420 item.
Do you (or anybody else) have a direct download link for the operating system, maybe?