• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-03-2019 10:08 PM

HP Recommended
Product: z440
Operating System: Microsoft Windows 7 (32-bit)

Hi,

 

My system HP z440 encounter issue with blue screen of death.

memory dump stop: 0x00000050 (0xc3717000,0x00000001, 0x82e4c210,0x00000000)

Anyone cold advice what could be the issue.

Thanks

2 REPLIES 2

‎01-04-2019 05:39 AM

HP Recommended

blue screens can be caused by hardware or drivers, or software applications or virus's

 

due to this it's recomended non skilled users simply backup their data and do a "CLEAN" full reinstall of windows if the steps below do not help

 

https://h30434.www3.hp.com/t5/forums/replypage/board-id/Business-PC-Workstation-POS/message-id/25992

Was this reply helpful? Yes No

‎01-06-2019 07:08 PM

HP Recommended

Hi, thanks for the advice.

We did clean full reinstall and after a few days the blue screen appeared again.

I suspect that it could due to the update in Windows that may have cause the system to fail.

Please advice if we can retrieve any log to determine which is the latest update that may have caus ethe system to failed

 

Thanks

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.