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HP Recommended
Hi,

I am having a problem imaging a CMA 4000 chassis with version 6.0 recovery CD.

When we boot from the dvd it loads the winPe environment attempts to format the drive and then fails, the disk ejects and the system reboots without finishing the image. We have attempted to rebuild the raid array (single disk raid0) and try to image again and this also fails.

The dvd has worked on a demo chassis I have in my PLCM lab and has worked for previous upgrades in the past, I have even tried the version 5.5 dvd and get the same error.
3 REPLIES 3
HP Recommended

Hi Wazza,

 

Do you use a special USB console with a keyboard and mouse? 

try to plug in to the CMA just a simple USB keyboard without a mouse.

 

 

Regards

HP Recommended

Hi Bazzuck,

 

We were using a HP KVM console but had exaclty the same issue with just a monitor and USB keyboard connected.

 

We ended up speaking to Polycom support who sent us out a whole new CMA Chassis pre imaged with version 6.0 on it.

 

All is well now.

 

Thanks

 

Matt

HP Recommended

Sounds hardware issue.

 

BR

Yash

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.