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- HP Community
- Poly Video Conferencing
- Collaboration & Conferencing Platforms
- Push Identity Certificate from RPRM

Create an account on the HP Community to personalize your profile and ask a question
01-07-2025 09:50 AM
Trying to renew Identity certificate that is expired " we use it for 802.1x "
I copied the old configuration profile that has the old certificate. changed the private and public Key. and applied the template,
the phone rebooted , but still see the old certificate.
help please !
01-07-2025 10:13 AM
Welcome to Poly HP Support Community.
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
https://support.hp.com/us-en/poly
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.
Regards,
Salman