Direct X not supported by current Windows 10

[joesagency]

VGA PC Camera  Installation disk shows direct X not supported by Win 10.  Is there a way to get a new Direct X that will install this camera?

[praveen196]

@joesagency Welcome to HP Community!

I understand that you would like to download the direct X.

Please refer to the below link.

https://windowsreport.com/directx-not-compatible-version-windows/

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[mickey_benz]

By default, Windows 10 has DirectX 12 which is most recent version. Maybe your DX version is incompatible or it's files are corrupted or deleted by some reason. However you can check DirectX version through:

• Open Cortana Search and type CMD
• Right click on Command Prompt and click Run as administrator
• Type "dxdiag" and hit enter

 You will find info about DirectX. So if anything goes wrong than you can run Windows Update to install missing and necessary files. Otherwise you can download from 3rd party e.g. https://filesmint.com/directx/ and install it manually.

Let us know whether your issue is solved or not.